In the rush to pair qualified candidates with valued clients, managing risk can often go by the wayside. Staff insurance is a necessity, but when you collect it means circumstances have gone terribly wrong. Here are three practices your company can use to help minimize liability.
1. Check Their Backgrounds
This practice may sound obvious, but agencies put themselves at risk when they cut corners. Agents can get pressed for time and select an impressive resume without checking it. The most important background items to research are criminal histories, education claims and gaps in employment.
2. Customize Your Applications
Generic applications are convenient but less useful than one specific to the potential position. Forcing applicants to write everything down leaves a record and covers any gaps a resume might hide.
3. Make Your Notes Impeccable
An agency can tie its own noose by writing notes that could be considered discriminatory. Something seemingly innocuous such as noting an unprofessional hairstyle can be used as evidence of racial or gender bias. Keeping your notes to business topics may prevent disgruntled applicants from finding ammunition for a lawsuit.
Simple procedures can go a long way toward shielding your agency from risk. You could also sit down with your staff insurance agent to discuss company procedures that might help minimize liability.